- Google, Alaap Tatwawadi, FMCG, Retail, Foods - Singapore
The NPD Group, Ciara Clancy, Executive Director, Industry Expert, APAC, who will be flying in from Sydney just for the event to present key insights on the digital foodservice consumer. This will include growth drivers, consumer motivations and how their behaviour differs to that of the traditional way of ordering.
Euromonitor International, Jocelyn Cheung, Analyst
Yum Brands - KFC Asia, Richard Wallis, General Manager
4FINGERS, Steen Puggaard, CEO
Focus Brands, Ken Chen, SVP, MD Asia Pacific
- Subway, Pavel Dorosevich, Regional Director APAC
- Sarpino's Pizzeria, Gregory Blakney, Managing Director
Yum Brands - KFC Asia, Srikant Nayak, Director of Marketing and Sales
A&W Restaurants International, Kelvin Tan, Director of Marketing
BreadTalk Group, Bryden Toh, Vice President for Human Resources
Jamaica Blue, Danika Heslop, Food Manager
Guzman Y Gomez, Josh Bell, General Manager - Singapore
Salad Stop!, Adrien Desbaillets, Managing Director
Parable Studio, Ken Yuktasevi, Founding Partner & Creative Director
Mima Design, Mark McConnell, Design Director
MullenLowe, Gonzalo Olivera, Growth Director
Perx, Anna Gong, CEO
Deliveroo Singapore, Siddharth Shanker, General Manager
UberEATS Singapore & Malaysia, Shri Chakravarthy Gopalakrishnan, General Manager
foodpanda Singapore, Luc Andreani, Managing Director
Grupara Ventures, Aryo Ariotedjo, Founding Partner
EY, Joongshik Wang, Partner, Transaction Advisory Services
Boston Consulting Group, Aparna Bharadwaj, Principal Partner, Food Service Sector
(subject to change)
8:30 - 9:00am - Networking Registration
9:00 - 9:30am - Leaders Panel - Industry Outlook 2018
Find out where the opportunities are, what the trends are, and what some of the challenges are, across the spectrum of the industry. Our panel of leading minds will give your their insight on the state of the QSR industry today!
Steen Puggaard, CEO
Richard Wallis, Managing Director & General Manager
Josh Bell, General Manager - Singapore
Guzman Y Gomez
Ken Chen, SVP, MD Asia Pacific
Pavel Dorosevich, Regional Director APAC
Gregory Blakney, Managing Director
9:30 - 10:10am - APAC Foodservice: The Digital Age
Digital technology is an intrinsic part of our lifestyle today. It has brought a new level of convenience to our consumers and is redefining how we, as operators and manufacturers do business in the foodservice world.
Through our flagship information service, CREST®, The NPD Group will present key insights on the digital foodservice consumer. This will include growth drivers, consumer motivations and how their behaviour differs to that of the traditional way of ordering.
Join us to see how you can capitalise on the digital boom in APAC foodservice.
Ciara Clancy, Foodservice Director - APAC & Australia
The NPD Group
10:10am - 10:40am - Marketing & Digital Panel
From the new frontiers of Artificial Intelligence in Foodservice to the role of traditional marketing, find out how you can adapt to this changing environment. Our panelists will discuss the opportunities and challenges presented by a new generation of consumers and new technologies.
Srikant Nayak , Director of Marketing & Sales
Kelvin Tan , Director of Marketing
A&W Restaurants International
...more to come
10:40 - 11:00 am - Foodservice Consultancy Case Study
11:00 - 11:20 am - Morning Tea
11:20 - 11:50 pm - The Aggregators
The aggregators are turning the industry upside down. Find out what this means for your business as we assemble the major players.
Siddharth Shanker, General Manager
Shri Chakravarthy Gopalakrishnan, General Manager
UberEATs Malaysia & Singapore
Luc Andreani, Managing Director
11:50 - 12:05 pm - Reimagining QSR in a Digital World
Find out Google's take on:
- The Food/ QSR landscape in Singapore
The key trends and Google's response:
- User behaviour changes: Search vs. App
- Delivery: Real-time delivery capacity management
- Dine-in: Impact of online on offline store sale
Alaap Tatwawadi, FMCG, Retail, Foods - Singapore
12:05 - 1:20 pm - Detpak Case Study & Awards Luncheon
1:20 - 1:35 pm - Investor Session
Aryo Ariotedjo, Founding Partner
1:35 - 1:55 pm - Redefining the in-store experience
This session will focus on trends in the new restaurant and foodservice formats that have emerged in global markets, in a variety of ways, to be more relevant to consumers in their markets. It is clear that the needs, priorities and preferences of consumers are more complex, as consumer lifestyles have adjusted to more modern, often more urban living arrangements.
An ageing society in Japan and a millennial swell in India mean that consumers in those markets need a unique set of dining occasions that make sense for them. New concepts are targeting less general, more specific dining occasions and consumer segments, with more relevant formats that cater to diverse consumer needs.
Jocelyn Cheung, Analyst
1:55 - 2:10 pm - Mini Session on Human Resources: Salvage Front-Line Engagement
In our current business evolving model, companies needs to be people-orientated, resilient and digitalized to succeed. Besides enabling and empowering employees, engagement is critical to business success.
It is especially important and distinctive to a labor intensive F&B industry. The question is, how to better engage our front-line employees?
Bryden Toh, Vice President - Human Resources
2:10 - 2:40 pm - Ad Agency Case Study
Presentations from leading advertising agencies.
Find out how they delivered and what they learned rolling out campaigns for their QSR clients.
Gonzalo Olivera, Growth Director
2:40 - 3:00pm - Loyalty Case Study
This session will explore latest developments in loyalty program.
From gamefication to deep dive analytics QSR’s are now using loyalty programs to present truly personalised offers to delight and surprise their customer base
Anna Gong, CEO
3:00 - 3:15 pm - Afternoon Break
3:15 - 3:45 pm - Menu Innovation Panel
This session will look at new trends in the kitchen and new food technology that is influencing consumer tastes.
Danika Heslop, Food Manager
Gonzalo Olivera, Founder
Food For Real
...more to come
3:45 - 4:15 pm - Restaurant Design Panel
From mobile phone lockers at a food chain to encourage family time, greeting robots at the door, and digital take away kiosks. This session will look at the design trends in QSR’s from both store, signage and digital processes.
Adrien Desbaillets, Managing Director
Ken Yuktasevi, Founding Partner & Creative Director
Mark McConnell, Design Director
...more to come
4:15 - 4:30 pm - Mini Session on Food Safety & Regulatory Issues on QSRs
4:30 - 4:50 pm - Mini Session on Social Media Platform
4:50 - 4:05 pm - KPRO: Paying with a smile case study
*Program is subject to change
For any ticket queries, please contact Nikki at email@example.com
US$ 295 for QSR or Fast Casual Restaurant/Any Multi-site Retailer
US$ 895 for Industry Supplier/Vendor
To book tickets, follow the steps below:
- Go to http://qsrmedia.asia/product/qsr-media-asia-conference-and-awards-2018
- Choose Ticket type on the drop down list
- Click 'Add to Cart'
- Enter quantity of passes that you would like to avail then 'Update Cart'
- Then click 'Check Out'
- Fill out the necessary information and click 'Submit Order'
- You will be redirected to our PayPal payment gateway.
- You can either log in to your PayPal account or click on Pay with Debit or Credit Card button
For speaking and participation opportunities, please contact us at +65 3158 1386 ext 210 or email us at firstname.lastname@example.org
For sponsorship opportunities and other inquiries, please contact Andrea at email@example.com
For more details, contact:
+65 3158 1386 ext 212