TECHNOLOGY | Staff Reporter, Hong Kong

KFC Hong Kong, HGC accelerate online orders with retail network revamp

Nearly 70 outlets are now linked to KFC headquarters.

KFC Hong Kong has inked a deal with Hutchison Global Communications Limited (HGC) for the provision of a Super Retail Network (SRN) solution.

According to HGC’s news release, the SRN solution provides secure high-speed high-speed multi-point transmission of online orders, point-of-sale data, inventory details, membership bonus point information and promotions.

Currently, nearly 70 KFC Hong Kong outlets are connected to the chain’s headquarters and data centres thanks to the SRN solution.

“Our outlets are now connected by HGC’s high-speed and resilient fibre-optic MetroNET service. This means data-processing time is overwhelmingly faster and more stable, which shortens the time taken for online ordering and boosts operational efficiency—enabling us to offer impressively-efficient customer service,” noted KFC Marketing Director William Tsing.

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