TECHNOLOGY | Staff Reporter, Japan

KFC Japan trials contactless collection via lockers

The fast food giant plans to roll out the scheme on a larger scale.

KFC is now letting customers collect their chicken from contactless lockers at four restaurants in Japan, as the industry continues to adapt to touch-free setups.

Customers in the select outlets can collect their fast food contact-free by ordering on KFC's app. After paying via their phones, staff cook the order and put it into one of the lockers.

Those who ordered are then told to enter their order code on a small pin pad to open the locker doors and collect their food.

Customers can also order food in advance and select a collection time, in effect cutting the number of customers waiting in restaurants.

Food delivery drivers can also utilise the lockers to collect orders.

Staff may also hand customers orders over the counter depending on the time of day, KFC added.

Photo credit: KFC Japan

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