QSR Media Asia Conference & Awards 2025

*Subject to change

8:30 AM - 9:00 AM  Networking Registration

9:00 AM - 9:05 AM  Welcoming Remarks - Tim Charlton, Publisher, Charlton Media Group

9:05 AM - 9:25 AM  International Keynote 
Stay tuned!

9:25 AM - 9:45 AM  Economist report 
This session will provide a deep dive into how Asia's evolving economic conditions are reshaping the quick-service restaurant (QSR) industry. The session aims to explore how factors like inflation, shifts in consumer spending, and currency fluctuations impact everything from cost structures to pricing strategies.

9:45 AM - 10:05 AM  GOPIZZA speaking session

• Jay Lim, Global CEO & Founder, GOPIZZA

10:05 AM - 10:35 AM  Leaders Panel
This panel brings together top leaders in the quick-service and fast-casual restaurant industry to discuss the biggest challenges restaurant operators will face in 2025 and the strategies needed for success. Panelists will explore evolving consumer expectations, advancements in technology, and the pursuit of operational excellence, sharing insights to help operators navigate and thrive in a dynamic market.

• Joseph Hsu, APAC Region President, Subway
• Phil Reed, President, Flynn Global ANZ (Wendy's, Pizza Hut)
• Danny Lee, CEO Asia Pacific, Gong Cha

10:35 AM - 10:50 AM Momos speaking session
Momos is a business management solutions for multi-location brands, focusing on customer experience, feedback, and operational insights. They help brands streamline processes and improve service quality through data-driven tools and analytics.

• Representative, Momos

10:50 AM - 11:05 AM The Rise of Super Apps panel

11:05 AM -11:20 AM  Morning Break

11:20 AM -  11:35 AM  Trends report
This session explores the latest trends shaping the quick-service and fast-casual restaurant industries, offering insights into the forces driving growth and innovation. Attendees will learn about shifting consumer preferences in service, menu, and dining experience.

11:35 AM - 11:55 AM   SaladStop! Speaking session

• Representative, SaladStop!

11:55 AM - 12:10 PM  Case Study: Loyalty Programme
Dive into the key elements that make loyalty programs successful and sustainable in today’s competitive landscape. This session will discuss practical strategies to help QSR operators strengthen customer loyalty.

12:10 PM - 12:25 PM  Franchising Case Study

12:25 PM - 12:40 PM  Kerry Speaking session 

• Representative, Kerry

12:40 PM - 1:40 PM  Lunch Break

1:40 PM - 2:20 PM  Awards Programme

2:20 PM - 2:50 PM  Marketing Panel
This panel will dive into the evolving landscape of marketing in the quick-service and fast-casual restaurant industries. Panelists will explore how brands are adapting to changing consumer behaviours, focusing on the rise of digital-first strategies, the growing importance of social media engagement, and the role of influencer partnerships.

2:50 PM - 3:05 PM  Is AI the Future of Pricing for QSRs?

AI is becoming an increasingly important tool for QSR leaders across brands; however we often see confusion on what it can and can’t do. By breaking the question down into 3 parts we aim to provide clarity on where AI can support your price strategy. Firstly, by addressing what is the future of pricing, then where can AI support and closing by identifying where else AI can support sales and transaction growth. 

• Winnie Ong, Partner, Simon-Kucher

3:05 PM - 3:25 PM  Church's Texas Chicken speaking session

• Jaye Sinclair, Senior Vice President Strategic Initiatives and Execution, Church's Texas Chicken

3:25 PM - 3:40 PM  Afternoon Break

3:40 PM - 3:55 PM  Case study: Growth strategies via private equity
This session will explore the recent private equity (PE) raise by a rapidly expanding QSR brand, providing key insights into how securing PE funding has accelerated their growth and expansion plans

3:55 PM - 4:10 PM  AI in Foodservice
This session will explore how artificial intelligence is revolutionising the QSR industry by enhancing operations and customer experiences. From AI-powered kitchen automation to predictive ordering and personalised services, the use of AI is enabling brands to optimise efficiency and meet the growing expectations of digital-first consumers

4:10 PM - 6:00 PM  Cocktail Party 

more to come...