QSR Media Asia Deliverect Conference & Awards 2023

Adrien is the Co-Founder and Managing Director of SaladStop!. Having grown up in the hospitality industry in Asia, Adrien and his father felt a need for healthier food options in Singapore in 2009. This escalated into a vision of bringing something innovative, fresh, and tasty to increasingly discerning and health-conscious people. Today, SaladStop! operates over 60 outlets across Singapore, Hong Kong, Vietnam, Japan, Korea, Indonesia, and Spain.

Appointed as President, Asia Pacific in January 2020, Eric leads the transformation journey for Subway in the region, including the brand’s solid recovery from the Covid-19 pandemic.

With a background in investment banking and management, Eric has been in the QSR industry for over 20 years, serving in regional senior leadership roles at Burger King, McDonalds, Dairy Queen International and The Coffee Bean & Tea Leaf.

A health and fitness enthusiast, Eric is committed to regular exercise and a balanced diet, with medium distance runs and Subway sandwiches at the heart of his routine.

Eric is married with three adult children.

Kathryna Manalo is the International Markets Director of the Potato Corner International Markets Group. She brings with her 27-years experience in strategic business development in various verticals: International franchise management, Consumer food service, Information Technology (ERP), Telecommunications and Retail & Consumer Banking. 

Graduated from St Scholastica's College in Manila with a degree in Marketing. She pursued her studies earning a Master in Business Administration at Ateneo de Manila Graduate School of Business and recently earned her Master in Entrepreneurship in the same Graduate School. She is also a Certified Franchise Executive. 

She spearheaded the opening of Singapore as the brand's international hub in the global market. Under her leadership in the International Markets Group, she expanded the global presence of Potato Corner in the Americas (Canada – British Columbia, Alberta, Manitoba), EMEA (Saudi Arabia, United Arab Emirates and United Kingdom),  Asia (Myanmar and China) and Oceania (New Zealand and Western Australia).

Today, Potato Corner has over 1400 stores across 5 continents in 15 countries. 

Steven currently serves as Senior Vice President & Managing Director Asia for Focus Brands International, a World-Class Franchisor with over 6500 stores in 50+ markets globally, Steven is responsible for all aspects of the business under a multi-brand portfolio in the APAC region, including brands like Auntie Anne’s, Cinnabon, Jamba, Carvel, Moe’s Southwest Grill, Schlotzsky’s, McAlister’s Deli and Seattle’s Best Coffee. With more than 22 years of broad-based business experience in business & brand development, operations management and sales & marketing across multiple markets and disciplines in food & beverage and real estate industries; successful in developing, championing, and implementing growth tactics to form today’s operational footprint for companies in Asia Pacific region.

Prior to that he served as Area Vice President - APAC for Hard Rock International, he was responsible for Hard Rock Cafe & Retail Rock Shop’s Strategic Development, Operations and Overall Performance with expanded responsibilities in hotel development opportunities in APAC. Prior to Hard Rock, Steven served as the Head of Development for Bloomin’ Brands International which had over 1500 restaurants globally, including Outback Steakhouse, Bonefish Grill, Carrabba’s Italian Grill and Fleming’s Prime Steakhouse & Wine Bar. He was responsible for a broad-based end-to-end market development strategy, including brand positioning and development, real estate strategy, site selection, design, and construction across Greater China with expanded responsibility in additional markets in Asia.

Before stepping into the F&B realm, Steven’s core competence was in Commercial & Retail real estate, holding a Senior Director position at CB Richard Ellis in US & China, with expertise in Retail Strategies, Strategic Sales &; Partnerships, Acquisitions, Dispositions and Lease & Transaction Management.

Michael Bruce is the regional director of operations, Asia Pacific, at American Dairy Queen Corporation (ADQ). In this role, he oversees operations at nearly 700 DQ restaurants in eight countries: Brunei, Cambodia, Indonesia, Laos, Maldives, Philippines, Thailand, and Vietnam.

He joined ADQ in 1997 and has held roles in franchise development, operations and marketing in Europe, the Middle East, South America and in the U.S. Michael was promoted to his current role in 2017, and resides in Bangkok, Thailand.

He holds a bachelor’s degree in communications, public relations and media production from Mississippi College in Clinton, Mississippi, where he was a member of Alpha Phi Omega and the Rotaract Men's Club.

Danny has been in the F&B industry for over 30 years, with experience as an operator as well as an entrepreneur in all functions focusing on the Asia Pacific region for the last 16 years with global brands such as Papa John’s (pizza), Popeyes (chicken), Five Guys (burgers) and finally in beverages (Tea brand). Currently based in Kaohsiung, Taiwan as Head of Global Supply Chain and CEO for Gongcha Asia Pacific including Australia and New Zealand.

Jeremy helped expand Deliverect globally by building the customer portfolio with multinational food chains such as Burger King, KFC, and more. He's been helping food chains increase their online sales revenue by advising them on the best solutions and operational technologies for their business. In pursuit of better helping and supporting customers in APAC, Jeremy became General Manager of Asia Pacific in 2021. He opened the Sydney office and grew the team from 2 to 30 in less than 2 years' time. 

Nina Kaspar is a leader in our Southeast Asia Consumer Products practice.

She has more than 10 years of consulting experience across Southeast Asia and Europe, working with senior executives and management teams for both local and international clients.

Nina has extensive experience in consumer products, retail, and F&B. She holds deep expertise in topics related to brand acceleration, commercial excellence, route-to-market and distribution, due diligence, post-merger integration, and operating model.

She joined us in 2010 and has been based in Singapore since 2014, leading projects throughout Southeast Asia.

She holds an MBA from INSEAD and M.A in Strategy and International Management from the University of St. Gallen.

Madhav leads Marketing for KFC’s Greater Asia region, which includes top global markets such as Japan and Indonesia amongst others. In this role, he looks after Brand Strategy, Consumer Insights, Calendar Planning, Ecommerce, and Media strategy, with accountability for competitive sales growth for the region, alongside franchisee partners.

Madhav is passionate about building distinctive brands that make people’s lives more enjoyable and less complicated – and believes in the power of creativity and technology to achieve these goals. Prior to Yum!, Madhav’s experiences spanned Unilever and Facebook (now Meta), covering large businesses with Global and APAC footprints. At Unilever, he led the Global Fabric Care business with responsibility for topline and bottomline delivery, market share growth, and the innovation and communication program. At Facebook, he led Global Brand Partnerships for consumer goods categories, enabling some of the world’s leading brands to bring alive best-in-class marketing on Facebook, Instagram and Messenger platforms.

Madhav holds a Bachelor’s degree in Computer Engineering and an MBA in Marketing. He is based in Singapore.

Deric Yeo is the Chief Development Executive for Kopitiam Asia Pacific, the owner of Oldtown White Coffee. One of his primary responsibilities is overseeing the brand and marketing strategy for the company. He plays a critical role in developing and implementing strategies to increase brand awareness, market share, and customer loyalty. Deric works closely with the marketing team to ensure that all campaigns and promotions are aligned with the company's overall brand strategy.

In addition to his brand and marketing responsibilities, Deric is also in charge of developing the people, menu, and business of the company. He serves as the key gatekeeper for Halal compliance of the group.

Deric is an active contributor to the regional franchise industry, serving as the Secretary General of the Malaysia Franchise Association (2022-2024). He is a frequent speaker, panellist, and moderator at training and seminars provided by the MFA and international franchise communities. Deric is also the chairman of the Franchise Malaysia Exhibition (FIM).

Furthermore, Deric has been appointed as the Chairman of the Nexus Productivity of Retail and Food & Beverages under Malaysia Productivity Board in the Ministry of International Trade from 2018-present.

His international experience includes franchise brand development and consultancies across Southeast Asia, South Asia, East Asia, and the Middle East.

Brendan leads a team of Solution Consultants across Asia-Pacific and Japan who help design and implement technology solutions that provide marketers the ability to acquire new customers, drive engagement, and ultimately convert them into brand loyalists. In the last few years alone Brendan has personally worked with businesses such as Bakers Delight, Green Cross Health, Starbucks, Baby Bunting, Beacon Lighting, and The Good Guys to execute large-scale technology initiatives to help drive loyalty outcomes.

Winnie is a Partner at Simon-Kucher & Partners, a global leading consultancy specialized in Commercial Strategy & Pricing consulting. She is a member of the Consumer Goods and Retail practice. Winnie has more than 10 years of experience in helping her clients define their pricing strategy, consumer value proposition and go-to-market strategies. She has worked on projects across the globe and is currently focused on serving clients based in Southeast Asia.

Andrew Norton has worked in the QSR industry for over 20 years in both Australia and Thailand.  Andrew has experience on multiple brands in different stages of growth.  Andrew has worked in leadership positions in Finance, Operations, Business Development and has worked in both Franchisee and Franchisor positions.

In late 2016 Andrew established operations of Restaurants Development Company Thailand (“RD”).  RD acquired 127 KFC Restaurants for Yum Brands in Thailand.  RD is one of the fastest growing restaurant companies in the region and now operates over 260 restaurants in Thailand, more than double the size at the commencement of operations.

At RD we believe that EVERYONE makes a “Real Difference” to our success. We value every single team member’s contribution to our customers, to supporting our restaurants and to making a positive impact on the communities in which we operate. RD employs more than 4,000 staff, throughout Thailand and is backed by a strong and committed consortium of Thai and Asian investors.

RD has been recognized with many awards since commencing operations by both the Franchisor (Yum!) and industry groups.

Andy Lo is the Commercial Director for Deliveroo Singapore. Since joining the firm in November 2021, Andy currently leads the restaurants team - a 40+ person organization of account managers, business development professionals all working towards a key ambition: to offer the best food delivery partnership experience to restaurants, and to help them grow their businesses through delivery. Andy’s team is responsible for signing up Singapore’s best restaurants and eateries to the platform, building strong relationships with personalities across the F&B industry, and collaborating with restaurants to expand and grow partnerships.

His distinguished career spans 17 years where he served in leadership roles for e-commerce giants such as Klook and Agoda, collaborating across functions to drive consistent business growth. His passions for food, tech and data analytics have led him to his new role at Deliveroo, where he aims to solidify the company’s position as the definitive choice whenever Singaporeans think about food.

Tony Ibbotson’s career spans more than 30 years and has seen him work across the globe in Japan, Thailand, China, the USA, the UK and Australia. Tony has worked with some of the most renowned agencies on global accounts such as Mars, Walkers, Diageo and Unilever.  

In 2005 Tony made the move from a large-scale branding agency to start The Creative Method: an agency built on the philosophy of big ideas and the best execution, wrapped up with a little wit – that sells. Specialising in the food and drink space has proved a success, winning work internationally out of the USA, Mexico, Japan, the UK and Asia. 

Clients have included Coca-Cola, Smirnoff Vodka, Johnnie Walker, Campari, Wild Turkey, Skyy Vodka, Suntory and Pepsico. You can’t have all that drink and not accompany it with some food. The Creative Method have created and developed brands for clients such as Starbucks, Krispy Kreme, Red Rooster, Oporto and Guzman Y Gomez to name but a few.

Sanchita Singh is the Chief People Officer for Pizza Hut Asia Pacific, based out of Singapore. She is extremely passionate about building capability to fuel business results, driving diversity, equity, and inclusion, and championing the organizational purpose and culture.

Sanchita has 25 years’ experience of leading the Human Resource function, across the entire Asia Pacific
spanning industry segments from technology and manufacturing to financial services and retail. Over the
years, Sanchita has led across business cycles from setup to consolidation, growth, and restructuring, has
managed significant leadership transitions and worked with unionized workforce.

Sanchita started her YUM! journey in India in 2013, as Chief People Officer for the India Division managing all the 3 brands, KFC, Pizza Hut and Taco Bell with a mix of equity and franchisee markets. In 2015 she moved to Pizza Hut Asia Pacific role based in Singapore. Prior to joining YUM! she worked with GE for 10 years, with her last role as the HR Head for GE Capital India. Sanchita had earlier worked for Ford Motors, TechBooks, Avery Dennison and TATA.

Sanchita has done Design Thinking Bootcamp, Stanford University, Authentic Leadership Program, Harvard University and is Six Sigma Green Belt Certified. She holds a graduate degree