QSR Media Asia Deliverect Conference & Awards 2023

*Subject to change

08:30 AM - 09:00 AM Networking Registration

09:00 AM - 09:30 AM Restaurant Brands International Global Keynote Presentation

09:30 AM - 10:00 AM Leaders Panel

The biggest brands and their leaders gather on our yearly panel discussion on the most important issues in the QSR Industry. Listen as Adrien Desbaillets of SaladStop!, the first in Asia to launch a net zero F&B store, Eric Foo of Subway, one of the biggest international chains in the world, Kathryna Manalo of Potato Corner, a food kiosk business that grew to be a French fries empire, Michael Bruce of Dairy Queen, whose expansion plans is leading them to conquer most of Asia, and Steven Yang of Focus Brands, one of the biggest developers of global, multi-channel food brands as they discuss the important issues of the industry from the latest trends and unique challenges, sustainability, capital funding and how to boost your brand across Asia.

• Adrien Desbaillets, CEO, SaladStop!
• Eric Foo, President, Asia Pacific, Subway
• Kathryna Manalo, General Manager - International Markets Group, Potato Corner
• Steven Yang, Managing Director, APAC, Focus Brands
• Michael Bruce, Regional Director, APAC, International Dairy Queen

10:00 AM - 10:15 AM Speaking Session by Deliverect

• Jeremy Van Dille, General Manager Asia Pacific, Deliverect

10:15 AM - 10:45 AM Morning Tea

10:45 AM - 11:15 AM Data and Digital to drive R&D Excellence and Customer Experience

• Yau Chuan Ng, Group Chief Marketing & Digital Officer, TeaLive

11:15 AM - 11:45 AM Marketing and Digital Panel

The continuous revolution of technology has changed the game in the field of marketing, with digital being thrown in the mix. Hear from Madhav Nayak, CMO of KFC Greater Asia and more as they talked about the emerging marketing trends in Asia, challenges, and how to connect with consumers in a digital landscape.

• Madhav Nayak, CMO, KFC Greater Asia
• Yau Chuan Ng, Group Chief Marketing & Digital Officer, TeaLive

11:45 AM - 12:15 PM Trends Report

• Ali Potia, Partner, McKinsey

12:15 PM - 01:15 PM Lunch Break

01:15 PM - 01:45 PM Awards Programme

01:45 PM - 02:15 PM Beating Inflation Through Better Revenue Management

As restaurants are confronted with unprecedented levels of inflation and looming socioeconomic impacts, the importance of effective Revenue Management is higher than ever. Find out how to use a mix of factors such as price, promotion, menu, and customer targeting to beat inflation and achieve growth.

• Mitchell Taylor, Partner, Simon-Kucher & Partners

02:15 PM - 02:45 PM Aggregators Panel

Customers are spending more on deliveries, with food deliveries in Southeast Asia alone reaching $16.3b in 2022. In this session, leaders from the industry will come together and talk about how to fully explore how to use third-party delivery platforms to leverage Asia's growing appetite for food deliveries, reach old and new customers, and to strategically employ marketing tactics and strategies to increase brand awareness.

• Andrew Norton, CEO, Restaurants Development
• Andy Lo, Commercial Director, Deliveroo Singapore

02:45 PM - 03:15 PM Afternoon Tea Break

03:15 PM - 03:45 PM The Power of a Brand Refresh

The Creative Method is Australia's leading QSR branding agency. From startups to global players, their specialty lies in driving ROI by telling memorable stories and the creation of ownable, distinctive brand assets. This talk will focus on two key case studies where brands have been resuscitated, refreshed and reinvigorated to once again be a force on the competitive food landscape. 

• Tony Ibbotson, Creative Director & Founder, The Creative Method

03:45 PM END OF PROGRAMME

03:45 PM - 05:00 PM Cocktail Party

To check our awards page and guidelines, click here.