QSR Media Asia Digital Conference
OVERVIEW QSR MEDIA ASIA DIGITAL CONFERENCE
QSR Media Asia Digital Conference 2021 is on - the region's largest multi-site restaurant event.
Join us as we will once again gather key representatives from brands across Asia and have the opportunity to network and gain latest insights in the industry.
Why you must participate
CONNECT
Get to meet the same industry professionals and network with industry experts during the live Q&A panel session


EXPOSURE
Gain firsthand insights from notable speakers about the latest industry news happening across Asia
OUR SPEAKERS


Derek Keswakaroon, Ph.D.
Partner, Head of Southeast Asia Restaurants & Retail Practice
Bain & Company


David Leong
Regional Business Development Manager for Asia Pacific
Subway


Sean Wee
Business Development Manager
Web Bytes
AGENDA
*Subject to change*
9:25 am - 9:30 am - Welcome Remarks
Tim Charlton | Publisher, QSR Media Asia
9:30 am - 9:50 am - From Recovery to Retool: How QSR Can Prepare for the Future
- Fai Assakul, Ph.D., Associate Partner, Bain & Company
- Derek Keswakaroon, Ph.D., Partner, Head of Southeast Asia Restaurants & Retail Practice, Bain & Company
9:50 am - 10:10 am - New Era F&B - Tech-Led Recovery: Spearheading Your Next Retail Growth
- Sean Wee, Business Development Manager, Web Bytes
10:10 am - 10:30 am - Delivering a guest experience, according to Restaurant Brands International
In this presentation, the parent company behind Burger King, Tim Hortons and Popeyes offers first-hand insights on how they are dishing a modern guest experience across regions, and to what extent digital transformation & omnichannel played critical roles in growth.
- Ekrem Ozer, President of APAC, Restaurant Brands International
10:30 am - 10:45 am - Emerging Technology Trends in QSR
- Dhaval Thanki, Vice President - Asia Pacific, Middle East & Africa, LogiNext
10:45 am - 11:05 am - Building brand resilience for the next pandemic
In the last year, the Covid-19 pandemic has thrown brands a curveball where companies have to either quickly adapt to survive or be left out in the game. For Subway, agility became a key factor in building brand resilience as the brand looks at how it can move away from the traditional business model, to a country-specific model in order to continue to expand the business.
This discussion will explore how Subway accelerated its digital transformation to remain connected with guests even when cities have to be in lockdown to curb Covid-19. It will also look at the insights behind the development strategy for Asia Pacific that is formulated with the pandemic in mind, with case studies from Australia, Indonesia, Thailand, South Korea and Taiwan.
- David Leong, Regional Business Development Manager for Asia Pacific, Subway
11:05 am - 11:25 am - Digitised for COVID times: perspectives from Express Food Group
Retail is in the detail. In this presentation, experienced F&B operator Martin Darby shares his five top tips on managing operations and how Express Food Group (EFG) has adopted and embraced digitalisation in response to trading during COVID-19.
- Martin Darby, Managing Director, Express Food Group
11:25 am - 11:45 am - Leveraging digitalisation to unlock the future of food deliveries
- Pedram Assadi, Chief Operating Officer, APAC, foodpanda
11:45 am - 12:15 nn - Panel Discussion 1/Q&A
In this panel, speakers from the earlier presentation will answer your burning questions live.
Tim Charlton (Moderator) | Publisher, QSR Media
- Derek Keswakaroon, Ph.D., Partner, Head of Southeast Asia Restaurants & Retail Practice, Bain & Company
- Martin Darby, Managing Director, Express Food Group
- Pedram Assadi, Chief Operating Officer, foodpanda
12:15 nn - 12:35 nn - Panel Discussion 2/Q&A
Tim Charlton (Moderator) | Publisher, QSR Media
- Ekrem Ozer, President of APAC, Restaurant Brands International
- David Leong, Regional Business Development Manager for Asia Pacific, Subway
- Priyanka Gargav, Head of Commercial, SEA & HK, Adyen
- Dhaval Thanki, VP - Asia Pacific, Middle East & Africa, LogiNext
12:35 nn - End of Programme
CONTACT US
For more details, contact:
Khristelle Zuñiga
+65 3158 1386
khristelle@charltonmediamail.com
OUR SPEAKERS


Derek Keswakaroon, Ph.D.
Partner, Head of Southeast Asia Restaurants & Retail Practice
Bain & Company


David Leong
Regional Business Development Manager for Asia Pacific
Subway


Sean Wee
Business Development Manager
Web Bytes