Redcat’s hospitality IT platform supports multi-site restaurants and franchises to manage their point of sale, online ordering, loyalty program, kitchen management, delivery partners, QR code ordering and virtual brands within a single system.

Redcat’s core value stems from the end-to-end digital ecosystem. The technology gives QSRs a suite of services to run operations effectively. Redcat’s enterprise-level services include:

  • Loyalty - Loyalty apps and cards, gift cards and in-store messaging
  • Self-service Kiosks – Help bust those queues and improve operational efficiency
  • iOS & Android Apps - Drive loyalty, delivery, and online orders
  • Paperless Kitchen – Speed up multi-stage production, passing orders from one station to the next
  • Delivery - Fixed-cost 3rd party delivery and integration with Uber Eats, Menulog, Deliveroo, Google & DoorDash
  • Online Ordering - Web ordering and Mobile App ordering
  • Drive Thru – Integrated to POS and kitchen
  • Virtual Brands Management - Manage both your Virtual & Physical Brands from a central portal, giving you control over delivery partners, kitchen management, menus and reporting
  • Delivery Driver Manager - Display the status of delivery orders on a screen and the drivers mobile via QR code, showing when the order is ready.
  • QR Code Table Ordering - Give your customers the convenience of QR code ordering and paying from their table.

Redcat works with multi-site hospitality businesses - Nando’s, Grill’d, Boost Juice, Noodle Box, San Churro and other global brands – supplying their technology needs.

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5 Tips to Protect Your Brand and Customer Data

In today's digital landscape, a strong brand reputation goes beyond just delivering exceptional products or services. Data security is paramount, especially for businesses that handle sensitive customer information. A data breach can be a financial nightmare, erode customer trust in a heartbeat, and even lead to legal trouble.

We've compiled 5 actionable steps to help you keep your customer information safe and your brand reputation sparkling:

1. Build a Fortress Around Your Data: Strong passwords, regular security updates, and robust access controls are the cornerstones of data security. Invest in solutions that encrypt sensitive information like credit card numbers and Social Security numbers, and restrict access to authorised personnel only. Consider implementing multi-factor authentication (MFA) for an extra layer of protection.

2. Empower Your Team: Human error is a major culprit in data breaches. Regularly train your employees on data security best practices, including identifying phishing attempts (emails or messages designed to steal personal information) and handling customer information responsibly. Equip them to recognise suspicious activity and report it immediately.

3. Embrace the Secure Cloud: Cloud-based solutions offer convenience and scalability for data storage and management. However, security is key. Choose a reputable cloud provider with a proven track record of data protection. Look for features like data encryption, intrusion detection, and regular security audits.

4. Prepare for the Unexpected: Even the most secure systems can have vulnerabilities. Having a data breach response plan in place can minimise damage and ensure clear communication with customers in the event of an incident. Your plan should outline steps for identifying, containing, and recovering from a breach. It should also include a communication strategy to inform customers and relevant authorities.

5. Stay Vigilant: Cyber threats are constantly evolving. Staying updated on the latest trends and vulnerabilities allows you to proactively protect your data. Subscribe to reputable cybersecurity news sources and attend industry conferences or workshops to stay ahead of emerging threats and learn best practices

By following these steps, you can create a secure environment for both your customers and your data. Remember, a strong data security posture not only protects your customers but also strengthens your brand reputation. This allows you to focus on what you do best – serving your customers and building a thriving business.

Looking for a Data Security Partner? Many reputable data security companies offer solutions designed to help businesses manage their data securely and efficiently. Research various providers to find one that best suits your specific needs. Don't hesitate to ask questions and request demos to ensure they offer the right level of protection for your business.

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