Co-Written / Partner

5 Ways Conversational AI Solutions Can Boost High-Volume Hiring Efficiency in QSRs

5 Ways Conversational AI Solutions Can Boost High-Volume Hiring Efficiency in QSRs

In 2023, a survey of Australian consumers highlighted a major pain point in the restaurant and café industry: the shortage of well-trained staff...

5 Tips to Protect Your Brand and Customer Data

In today's digital landscape, a strong brand reputation goes beyond just delivering exceptional products or services. Data security is paramount...

Not Happy With Your Hiring Process? Here’s How AI Can Help

In a world where the right talent can set a company apart, the importance of Talent Acquisition (TA) has never been more pronounced. Harvard Business...

Save a million dollars on your restaurant franchisee with these five easy steps

Welcome to a game-changing perspective in hiring where innovative hiring practices can not only streamline your processes but also significantly boost...

McDonald’s Uses an AI Solution to Make Recruiting Quicker Than Quick Service

This case study was originally published by The Josh Bersin Company for Paradox, a conversational recruiting platform that drives automation with a...

The Future Is Here: How Fourth’s Platform Enables Dynamic Production in QSRs

In recent years, the Quick Service Restaurant (QSR) industry has been rapidly evolving, with technology driving major changes in the way food is...

Putting people first: Overcoming the QSR labour crisis with Fourth

The global labour shortage has become a growing concern for businesses across the world. The shortage is being felt across industries, from...

Creating a Scalable Food Safety Program for Growing Chains

How technology can help communicate procedures and hold your teams accountable as you grow.

How mobile solutions drive back-of-house efficiency in the QSR industry

As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels...

Manager Adoption is Key to Back Office Technology Success

Back-office software has been around for a long time. So long in fact that there is a lot of legacy software out there that can hold operators back...

The value of understanding the full customer journey, and how payments can give as online experiences surge

We speak with Ben Wong, Vice President of Business Development APAC, Adyen on why payments and unified commerce are relevant to QSR brands now more...

Seven ways to identify trends and use them to evolve your business

It’s easy to connect ‘future tech’ terms like ‘artificial intelligence’, ‘blockchain’ and ‘internet of things’ with certain industries. For example...

Taking risks in innovation is essential for QSR brands globally

How Can QSRs and Restaurants Use the Global Pre-Ordering Trend to Their Advantage?