Technology
Gong cha to bring Super Wu automation, kiosks to Japan and Korea
Gong cha to bring Super Wu automation, kiosks to Japan and Korea
The automation system increases productivity during peak hours by 65%.
6 days ago
Robots deliver meals door-to-door in Seoul apartments
The robots move at walking speed, with locked compartments that open only for the intended recipient.
Grab, EnterpriseSG strike three-year F&B support deal
Over 12,000 F&B firms will receive data and industry insights to guide growth decisions.
MOS Burger launches AI drive-thrus amidst Japan labour shortages
Voice dialogue systems handle order taking while human employees are relegated to food preparation.
Papa Johns partners with Google Cloud to launch voice and text AI ordering system
The pizza chain partnered with Google to boost sales and improve customer experience.
Design, Data, Discipline: The answer to attrition for QSRs in Asia
Asian QSRs face rising transactions but slipping loyalty—demanding a smarter approach.
F&B firms turn to smart vending machines as closures mount
The government is looking into developing 'automated kitchens'
Starbucks China to cut Scope 3 emissions with AI and IoT
Over 7,500 Starbucks outlets are now connected to the new digital platform.
Yum China pilots new hands-free AI assistant for store managers
The new 'Q-Smart' AI assistant is now being piloted at select KFC stores.
QSRs turn to tech as competition squeezes margins
Food chains face growing pricing pressure as Chinese and global entrants reshape the QSR landscape.
Location intelligence helps QSR brands avoid costly expansion mistakes
Accurate data and strategic planning drive profitability.
AI drive-thrus face regional hurdles in Asia adoption
Cost, cultural differences, and local infrastructure shape the integration.
Digital kiosks in South Korea reduce restaurant staff by 11.5%
Those affected are mostly temporary workers.
McDonald’s China to trial RFID chip technology to improve supply chain
This will cut down the time needed for stocktaking from one hour to 15 minutes.
McDonald’s Korea adds voice guidance service in self-serve kiosks
This is the first time in Asia that this service was added.
Foodpanda launches meal donation feature in Asia
It aims to donate 200,000 meals across the region by the end of 2022.
KFC Malaysia launches 11 NFT artwork pieces
Fans can get their hands on eight of these exclusive NFTs at OpenSea whilst the remaining three will be up for grabs in a social contest on KFC’s...
