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Pizza Hut UK discusses driving customer experience through technology

Following the recent rollout of Qkr! with Masterpass payment technology throughout its estate, QSR Media spoke with Pizza Hut UK's IT director Keith Frimley to discuss this, and the role IT has to play in customer experience.

McDonald's lovin' real time adjustment of online ad spend with Google

In a world first, McDonald’s Singapore adjusts online ad spend in geographic zones by the minute based on kitchen demand.

Developing a core menu continues to be hugely relevant: Richard Wallis of KFC Asia

Barriers to entry are much lower, so the importance of distinctiveness is amplified to ensure that brands can continue to cut through.

QSRs need to make the shift from Fast Food to Fast Good: Srikant Nayak of KFC Asia

He says consumers want to know where their food is coming from, what goes into it, how it is made – a good sense of what Fast Good is all about.

Uber Eats general manager sees huge market potential in food delivery

According to Chakravathy, restaurants are able to leverage by being part of the digital food delivery industry.

Middle income sector to leverage focus on wellness: Joongshik Wang of Ernst & Young

He sees an increasing demand for healtier food within the middle income class.

How the Now Economy is changing the foodservice industry: Gonzalo Olivera, founder of Food for Real

According to Olivera, the new generation of consumers don't want to deal with ‘compromise’.

QSR operators discuss the importance of digitalisation and home delivery

Learn more from the key executives at 4 Fingers, Burger King, McDonald’s, Foodpanda, and others.