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Operators told to invest in frontline teams to fix operational gaps
Operators told to invest in frontline teams to fix operational gaps
Even small communication gaps can multiply very quickly.
1 hour ago
Pizza Hut Singapore chases solo diners
The meal may be solo, but the experience is still social.
5 hours ago
Asian QSRs experiment with bold campaigns
Pizza Hut, Haidilao, and McDonald’s are challenging conventional wisdom.
2 days ago
Restaurants told to rebuild menus for delivery success
‘If a dish doesn’t travel well, don’t put it on delivery.’
CEO cites team-building as core restaurant growth driver
Steen Puggard says strong teams improve guest experience, retention, and spending.
CHAGEE targets prime sites to drive Asia-Pacific expansion
Morning tea routines are a key growth opportunity.
Genki bets on takeaway to drive global growth
It bought Australia’s Sushi Sushi to further its growth in Western markets.
Leaner menus seen as key after 2,431 Singapore F&B outlets shut
Closures have reached a near 20-year high following a wave of business liquidations.
Baba Rafi slows outlet growth to focus on store results
The goal is to prevent weak stores from dragging down the wider network.
QSRs go digital as e-wallet use surges
As ordering moves to apps and kiosks, brands risk losing their identity.
Inside Papa Johns plans in Asia
The company leverages local insights and global best practices to expand its footprint in diverse markets.
Tim Ho Wan builds repeat visits through customer joy
Dim sum chain responds to rising costs and labour shortages by doubling down on quality.
High rents, labour costs loom over Jollibee’s Australia plans
A crowded chicken segment could also weigh on initial growth.
Tiong Bahru Bakery trials lean grab-and-go outlet
It serves pre-packaged salads, drinks, and a small coffee and tea menu.
Burger chains flock to Singapore amidst booming fast-food market
It has become a natural testing ground for global brands seeking to expand to Asia.
F&B firms turn to smart vending machines as closures mount
The government is looking into developing 'automated kitchens'
Meet Lulu, SaladStop!’s AI ordering assistant
It will debut in Singapore in November before its global launch.