Executive insights

Customer-by-customer personalisation may be the future of delivery, foodpanda exec says

COO for APAC Pedram Assadi talks to QSR Media about his thoughts on delivery’s evolution and the next growth opportunities it sees with restaurant partners.

Customer-by-customer personalisation may be the future of delivery, foodpanda exec says

COO for APAC Pedram Assadi talks to QSR Media about his thoughts on delivery’s evolution and the next growth opportunities it sees with restaurant partners.

Guzman y Gomez founder expects Singapore footprint to nearly triple in three to five years

Steven Marks elaborates on the chain’s growth plans and why he’s saying no to another brand.

Shake Shack has “big plans for Asia”, CEO says

It plans to open 35 to 40 new locations globally in fiscal 2021.

Jollibee targets foreign expansion, acquisitions after COVID losses

CEO Ernesto Tanmantiong now expects half of sales to come from outside of the Philippines by 2025.

Tealive's parent company wants to be the region's largest drink operator, CEO says

Bryan Loo talks to QSR Media about the bubble tea’s ‘virtual drive-thrus’, his long-term vision for the stores and planned acquisitions.

Cafe de Coral maintains buy rating from Jeffries

Analysts from the firm expect the chain to be “one of the first segments to recover from the outbreak”.

APAC restaurant leaders converge in QSR Media's webinar on the customer experience

Speakers stressed the need to put the customer first in the CX cycle.

Pizza Hut India MD Merrill Pereyra: Treat aggregators as partners

Pereyra, who assumed the position four months ago, cautioned chains from refusing to do business with aggregators.

E-commerce, geolocation amongst factors shaping the QSR scene: Euromonitor International

Research Manager Ivan Uzunov says that adapting to consumer demands in the age of Internet of Things has led to evolving business models.

Partnering with aggregators a “must” for QSRs: Burger King China CEO Ekrem Ozer

He also sees potential in diversifying restaurant formats with the aid of delivery partners.

How a financial and hospitality tycoon is planning to shake up Singapore's fast casual restaurant industry

Find out how a businessman from New Jersey plans to make Deelish Brands a household name throughout Southeast Asia.

What do investment firms look for in a QSR brand?

Experts from Archipelago Capital Partners, Everstone Capital and TBV Capital weigh in.

The two key approaches to a healthy company culture

In the QSR industry, company culture defines a brand in more ways than one.

How storytelling can build a stronger connection with your customers

Even in the QSR world, the key to branding is parallel to the story your company wants to tell.