Executive insights
Kopi Kenangan, Baba Rafi push for omnichannel as Indonesians demand faster, frictionless experiences
Kopi Kenangan, Baba Rafi push for omnichannel as Indonesians demand faster, frictionless experiences
Social commerce is also growing rapidly in the country.
Evolving kitchen operations are helping QSR brands navigate supply and cost uncertainties
Smaller kitchens, automation, and delivery reshape QSR operations in India.
Foot traffic misreads lead to poor QSR site choices
High volumes mislead when they fail to reflect target customers.
Frontline underinvestment widens QSR performance gap
High turnover discourages investment, weakening execution at scale.
Beyond bargains: India's QSR brands leverage efficiencies to develop value.
Value is now being redefined beyond just low prices.
Pepper Lunch flags consistency as key hurdle to Asia expansion
It’s prioritising tighter operational discipline over menu expansion.
Why digital ecosystems will decide QSR’s winners in Southeast Asia
QSRs that own first‑party customer data will outperform the rest.
Operators told to invest in frontline teams to fix operational gaps
Even small communication gaps can multiply very quickly.
CEO cites team-building as core restaurant growth driver
Steen Puggard says strong teams improve guest experience, retention, and spending.
Genki bets on takeaway to drive global growth
It bought Australia’s Sushi Sushi to further its growth in Western markets.
CHAGEE bets on tea to win over Filipino palates
The largely coffee-drinking nation has recently been warming up to premium tea experiences.
Baba Rafi slows outlet growth to focus on store results
The goal is to prevent weak stores from dragging down the wider network.
QSRs go digital as e-wallet use surges
As ordering moves to apps and kiosks, brands risk losing their identity.
Inside Papa Johns plans in Asia
The company leverages local insights and global best practices to expand its footprint in diverse markets.
F&B firms turn to smart vending machines as closures mount
The government is looking into developing 'automated kitchens'
Meet Lulu, SaladStop!’s AI ordering assistant
It will debut in Singapore in November before its global launch.
Tourism, population gains spur hospitality growth in Gulf countries
Tourists in Dubai alone spent almost $120m in 2024.
Commentary
Beverage first formats are reshaping consumption in India’s QSR market
Evolving kitchen operations are helping QSR brands navigate supply and cost uncertainties