Executive insights

Foot traffic misreads lead to poor QSR site choices

Foot traffic misreads lead to poor QSR site choices

High volumes mislead when they fail to reflect target customers.
18 minutes ago

Frontline underinvestment widens QSR performance gap

High turnover discourages investment, weakening execution at scale.
38 minutes ago

Beyond bargains: India's QSR brands leverage efficiencies to develop value.

Value is now being redefined beyond just low prices.
2 days ago

Pepper Lunch flags consistency as key hurdle to Asia expansion

It’s prioritising tighter operational discipline over menu expansion.

Why digital ecosystems will decide QSR’s winners in Southeast Asia

QSRs that own first‑party customer data will outperform the rest.

Operators told to invest in frontline teams to fix operational gaps

Even small communication gaps can multiply very quickly.

CEO cites team-building as core restaurant growth driver

Steen Puggard says strong teams improve guest experience, retention, and spending.

Genki bets on takeaway to drive global growth

It bought Australia’s Sushi Sushi to further its growth in Western markets.

CHAGEE bets on tea to win over Filipino palates

The largely coffee-drinking nation has recently been warming up to premium tea experiences.

Baba Rafi slows outlet growth to focus on store results

The goal is to prevent weak stores from dragging down the wider network.

QSRs go digital as e-wallet use surges

As ordering moves to apps and kiosks, brands risk losing their identity.

Inside Papa Johns plans in Asia

The company leverages local insights and global best practices to expand its footprint in diverse markets.

F&B firms turn to smart vending machines as closures mount

The government is looking into developing 'automated kitchens'

Meet Lulu, SaladStop!’s AI ordering assistant

It will debut in Singapore in November before its global launch.

Fast-food CEOs embrace IT to keep pace with digital-savvy diners

Digital channels now account for 45% of Kudu’s orders.

Chef-less kitchens are helping quick service restaurants scale faster, smarter and with fewer risks

Automation and centralised prep cut costs, boost consistency and speed up training.