Operations

Tim Hortons Malaysia gets nationwide Halal certification

To celebrate, the brand has launched the RM7 Coffee Classics.
6 days ago

Hot Palette tackles global growth with tech, consistency

Maintaining product and service standards across borders is key as Pepper Lunch expands into new markets.
6 days ago

Grab urges QSRs to serve affordability demand

Indonesia’s shifting economy requires brands to innovate around low-cost meals and evolving customer behaviour.
6 days ago

QSR brands adopt AI to cut refund losses

Operators are advised to use AI to boost profitability and reduce losses from false delivery claims.

New QSR wave intensifies fight for consumer attention

Kerry flags rising competition, bolder flavors, and food waste as key industry concerns

Consumers demand transparency in QSR food impact

Diners want to know the carbon footprint, sourcing, and nutrition behind every meal.

Filipinos fuel coffee boom in competitive market

Seattle’s Best responds to rising demand with innovation and new launches.

BOK expands nationwide, boosts tech to grow footprint

BOK Korean Fried Chicken is targeting all major Philippine islands.

Asia’s QSRs rethink packaging amidst plastic bans

Food businesses are turning to sustainable packaging—but face rising costs and infrastructure gaps.

New platform reduces restaurant downtime on delivery apps

The new solution provides real-time alerts and auto-reopening.

Automation helps QSRs struggle less with hiring delays

Automation slashes hiring time and improves retention amidst labor shortages.

Paris Baguette opens its first Halal food hub in Malaysia

The hub will strengthen the brand’s global supply chain for Halal bakery products.

McDonald’s Singapore to charge extra for condiments starting 2 January

The brand said this is ‘to help manage food waste and rising food cost’.

Samosa Singh expands manufacturing capabilities

The brand can produce up to 500,000 samosas every day.

Americana Restaurants to continue TGI Fridays operations in MENA

It is 'unaffected' by TGI Fridays' filing of bankruptcy in the US.

Jollibee Group acquires full ownership of Tim Ho Wan

They have acquired it for the amount of S$20.2m.