Technology

Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
2 May 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
Starbucks launches voice ordering with Bixby in South Korea
11 Apr 18
With the launch, Starbucks Coffee Korea is the first retailer to leverage Samsung’s Bixby to allow for end-to-end ordering and payment....
McDonald's introduces mobile app in Hong Kong stores
4 Apr 18
The mobile app was launched in a bid to speed up the process.
Burger King Indonesia's website infected with malware
21 Mar 18
The malware inserts are located in the footer section and point to Coinpot.co site to mine Dogecoin.
Korean food-tech firm Woowa Brothers to launch a delivery robot
21 Mar 18
The creators plan to commercialise the robot within five years.
McDonald's lovin' real time adjustment of online ad spend with Google
5 Mar 18
In a world first, McDonald’s Singapore adjusts online ad spend in geographic zones by the minute based on kitchen demand.
McDonald's Japan launches mobile payment in 2,900 locations
28 Feb 18
The giant turns to app to reduce congestion amidst labor shortage.
SK Planet to issue crypto-currencies to Chinese tourists
18 Oct 17
The tourists can use them to redeem beverage, fast food, and convenience store products.
Pizza Hut introduces first ever digital concept store in Malaysia
18 Oct 17
The Sunway Pyramid site also features a greeting robot.
Amazon extends Alexa Skills Kit to India making food delivery easier
11 Oct 17
More than 10,000 skills will be available when the service launches this October.
Jollibee Foods Corp partners with Globe to expand its express delivery service
4 Oct 17
Globe users will now be able to call #8-7000 for free with the use of their mobile device.
Tanjong Pagar food centre in Singapore goes cashless
20 Sep 17
Customers can now pay with Nets QR code payment.
KFC India launches One-Click Button for one tap ordering
30 Aug 17
The item is available in limited quantities to select customers.
SK Telecom, Starbucks develops AI-based coffee order service
30 Aug 17
Nugu, the company’s intelligence speaker, is launching by the year-end.
Alipay now available in all 242 Starbucks across Malaysia
30 Aug 17
Mainland Chinese tourists can pay for their drinks in RMB via Alipay.
UberEATs launches in Mumbai, India
17 May 17
Uber launched its food delivery app UberEATS in Mumbai.
Starbucks rolls out digital platform in Hong Kong and India
29 Mar 17
Starbucks extended its digital platform to the company’s China and Asia Pacific region.
Pizza Hut unveils basketball shoes that can order pizza
14 Mar 17
The Pizza Hut Pie Tops can order pizza at the press of a button on the shoe's tongue.
A hotel and restaurant staffed by robots will open in Japan
14 Feb 17
Japan is pushing the limits of automation in the hospitality industry.
Starbucks partners with Weixin to launch 'social gifting' in China
14 Feb 17
“用星说” (Say it with Starbucks), is a new social gifting feature on Weixin, in China.
KFC brings first artificial intelligence-enabled outlet to Beijing
17 Jan 17
The chicken chain is creating a new line of 'smart' restaurants.
Starbucks joins forces with Tencent to launch a social gifting feature on China's WeChat
20 Dec 16
Starbucks teamed up with the provider of internet value-added services in China.
McDonald's China set to digitize almost half of its network
20 Dec 16
The fast food chain announced a plan to upgrade 40 percent of its existing stores.
Pizza Hut launches new Shanghai restaurant with robots on staff
6 Dec 16
According to an article by Ad Age, there is a robot that greets customers at the door.
Find out how this Singapore cafeteria has made humans obsolete
31 Aug 16
Robots are terminating diners’ hunger pangs.
Chai Point brings robots into the mix with new cloud-based services platform
31 Aug 16
It includes automatic, IOT-enabled dispensers.
Ajisen Ramen doles out USD 37.66m to revamp ordering system
3 Aug 16
It’s deploying 25,000 self-ordering tablets to all outlets.
Here's why Singapore’s food chains are ditching cash payments
3 Aug 16
Pizza Hut, Food Republic have embraced contactless payments.
KFC Hong Kong, HGC accelerate online orders with retail network revamp
25 May 16
Nearly 70 outlets are now linked to KFC headquarters.

Sign Up For Newsletter