Technology

Starbucks and Alibaba launch AI-powered food delivery service in China
18 Sep 19
Customers can now order simply by speaking to Alibaba’s smart speaker Tmall Genie.
Gong Cha Singapore partners with Wirecard to integrate cashless payments
1 Aug 19
The bubble tea chain currently has 25 outlets in the Lion City.
Inside Starbucks' first express retail store in Beijing
15 Jul 19
The coffee giant’s first ‘Now’ format combines its traditional café environment with their digital touchpoints.
7-Eleven's mobile payment service users lose total of US$510,000 due to hacking
10 Jul 19
900 accounts were compromised.
Deliveroo opens Asia Pacific Performance Hub
10 Jul 19
Based in Singapore, the regional hub currently has close to 20 employees, who work across performance marketing, recruitment, partnerships and...
Food on foot: Deliveroo to trial walking delivery within Singapore's CBD
26 Jun 19
The 50-rider initiative will start on 8 July.
Deliveroo Singapore launches ‘cash out' feature
3 Jun 19
The Lion City is the first in Asia to implement this new feature for riders.
McDonald's China links loyalty programme to Ele.me app
30 May 19
More than 2,000 branches of the fast food giant now have a virtual presence on the app.
Pizza Hut Malaysia eyes system upgrade
22 May 19
The brand will also open eight more stores by the end of the year.
KFC Malaysia now accepting Boost e-wallet payment nationwide
22 May 19
The partnership aims to bolster cashless payment in the country.
Domino's Malaysia and Singapore to bolster operations with decentralized AI service
8 May 19
The pizza chain currently has over 260 stores and 4,000 staff in the two countries.
McDonald's Hong Kong, Alipay team up for in-app payment upgrade
17 Apr 19
AlipayHK users will now be able to order and pay for food by e-wallet using the McDonald’s app.
GrabFood Singapore to merge with main Grab app
17 Apr 19
The beta-testing will start in the Southeast region of the Lion City at the end of the month.
Deliveroo Hong Kong launches ‘Plus' subscription plan
11 Apr 19
Subscribers can have unlimited free delivery for HK$98 a month.
GrabFood eyes analytics, business intelligence for partners as it vies for 'super-app' status
4 Apr 19
In an extensive interview with QSR Media, GrabFood head Tomaso Rodriguez details his vision for the food delivery app.
Deliveroo denies report of plans to sell its Singapore operations
28 Mar 19
The food delivery company recently launched its fully-automated Food Market.
Happy Lemon teams up with Alibaba-backed Koubei to integrate drink-making robot
22 Mar 19
The “smart store” is located in Shanghai.
Inside Deliveroo's futuristic food market
14 Mar 19
The site features a fully-automated ordering experience and 40-seater dine-in space.
Yum China aims to set the standard for customer experience with new innovation center in Shanghai
6 Mar 19
The nation's largest fast food company continues to see a "huge space" for growth.
Wendy's, Baskin Robbins in Indonesia amongst new additions in GrabFood
22 Feb 19
GrabFood expanded from two to 178 cities in the country last year.
Deliveroo targets nearly 10,000 restaurants in bid for foodtech supremacy
14 Feb 19
The food delivery firm is beefing up its logistics network by adding 5,000 restaurant partners and 2,000 riders.
Starbucks Hong Kong launches delivery services through Deliveroo
1 Feb 19
The pilot delivery partnership also allows customers to order and customize their beverages.
Pacific Coffee partners with IBM to launch first ‘smart' cafe
24 Jan 19
The coffee chain is looking to cut costs whilst improving customer experience.
“Alexa, start KFC”: Yum! Brands teams up with Amazon in India to integrate voice ordering
24 Jan 19
The chicken chain is the first restaurant brand in the country to provide this service.
Pizza Hut India integrates rider tracking feature in their digital ordering platforms
23 Jan 19
The brand’s consumer base consists of “tech-savvy, on-the-go” millennials.
foodpanda's Luc Andreani on the key to tickling Singapore's food palate
9 Jan 19
A massive restaurant network spanning 6,000 establishments helps fuel its bid for market leadership.
How data and personalisation can satiate the restaurant business
19 Dec 18
Netflix, Amazon, and Spotify have reaped rich rewards – from improved sales and usage to lower churn – simply by doing one thing:...
Starbucks-Alibaba partnership unveils first virtual store in China
17 Dec 18
It provides customers access to both companies’ digital platforms.
KFC Singapore eyes ‘seamless' ordering with new omni-channel app
13 Dec 18
It also comes with cashless payment feature and an automatic order tracking system.
PizzaExpress, Crystal Jade amongst brands in Deliveroo HK's first brick-and-mortar store
13 Dec 18
Customers in the Deliveroo Food Market can order from multiple restaurant brands at once.
Yum China aims to redefine the customer experience with new KFC ‘future' store concept
16 Nov 18
The fast food operator also introduced the fully-automated dessert station in Suzhou.
GrabFood launches in the Philippines with 4,000 restaurant partners
15 Nov 18
Their number of users have grown ten times bigger over the past three months.
Deliveroo eyes 2,000-hawker base in Singapore by end of 2019
15 Nov 18
The food aggregator will also launch a number of new features primarily dedicated to hawkers.
Starbucks Japan eyes 1,700 stores by end of 2021
8 Nov 18
They also partnered with Uber Eats Japan and LINE in order to strengthen their digital services.
QSR Brands launches cashless stores in Malaysia
8 Nov 18
The new payment system, done with Maybank, has rolled out in 11 of the company’s stores.
Starbucks China's delivery service expanded to 1,100 stores
8 Nov 18
The coffee giant have also trialled their Star Kitchens in Shanghai and Hangzhou.
Foodpanda launches pick-up feature for pre-orders in 2,000 restaurants
7 Nov 18
Customers using Pick-Up will not incur delivery fees and adhere to order or location restrictions.
Haidilao, Panasonic form joint venture to launch robot restaurant
31 Oct 18
They also expressed plans to launch 5,000 more sites internationally for the said concept.
Deliveroo launches new Restaurant Home feature
24 Oct 18
The new programme seeks to help restaurants improve their delivery services.
Starbucks to expand delivery services to 11 more cities in China
24 Oct 18
The delivery programme also includes full coverage of Beijing and Shanghai.

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