Customer Experience
How mobile solutions drive back-of-house efficiency in the QSR industry
As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels to serve the changing needs of the customers. In such a fast-paced industry, it is crucial to consider the role of mobile technology in creating the best customer journeys whilst ensuring restaurant efficiency especially as QSR brands strive to provide convenience without losing valuable connections with its customer base.
How mobile solutions drive back-of-house efficiency in the QSR industry
As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels to serve the changing needs of the customers. In such a fast-paced industry, it is crucial to consider the role of mobile technology in creating the best customer journeys whilst ensuring restaurant efficiency especially as QSR brands strive to provide convenience without losing valuable connections with its customer base.
