Exclusives

Weekly Global News Wrap: KFC US launches finance programme for its franchisees; Subway US tops in Temkin's customer experience ratings; Domino's Korea under fire for its GPS Tracker
Food Services
18 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Burger King Japan launched Avocado Salsa Whopper; Old Chang Kee Singapore offers 500 breakfast meals for a week; Starbucks Japan unveils Strawberry Frappuccino
Social media
18 Apr 18
Find out what QSRs have been up to on social media this week.
Find out the digital deal's role in improving customer experience
International
16 Apr 18
Combo items, special discounts, and the daily special – whether people dine out or stay in, a customer wanting a good deal has always been a...
Weekly Global News Wrap: Domino's US launches new mobile game; Dunkin' Donuts trials new snacking menu in Boston; Chick-Fil-A slated to be third largest QSR, says Technomic
Food Services
11 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Krispy Kreme's Original Glazed now in coffee variants; 4Fingers to launch Penang site; Yoshinoya Thailand unveils new Sakura Ice Cream
Social media
11 Apr 18
Find out what QSRs have been up to on social media this week.
Here's why food delivery apps in SEA aren't worried about the rise of GrabFood
Food Services
6 Apr 18
Grab’s high-profile acquisition of Uber’s Southeast Asian (SEA) operations not only postures them as the leading ride-sharing app in...
Weekly Global News Wrap: AI communication robot to launch in Seattle restaurant; Tim Hortons reveals Welcome Image overhaul; In-N-Out Burger sues CEO poser
Food Services
4 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks launches mobile app in the Philippines; Texas Chicken Malaysia unveils Mega Crunch Box; Shakey's Philippines extends Lucky 777 delivery deal
Social media
4 Apr 18
Find out what QSRs have been up to on social media this week.
Social Media Wrap Up: Starbucks Japan unveils chalk art animation series; Wendy's Malaysia introduces Lite Choices range; Starbucks Philippines to launch loyalty app
Social media
28 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Starbucks sees growth in digital; Wendy's unveils new concept in London; Taco Bell to roll out chips in groceries
Food Services
28 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Word-of-mouth marketing thrives amidst digital saturation
Food Services
28 Mar 18
Online communities drive sales and increase footfalls for QSRs.
QSRs must surprise and delight guests to gain an edge, says Detpak's general manager Tom Lunn
Food Services
21 Mar 18
In this data-driven industry, personalisation and timing matter in creating a worthwhile delivery experience.
Social Media Wrap Up: Subway Singapore goes Halal; Krispy Kreme Singapore rolls out Hazelnut OG; Jollibee launches new Wasabi Fries
Social media
21 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Ikea to launch fast food of the future concept; McDonald's Experience of the Future strains employees; Little Caesars unveils new pizza robot
Food Services
21 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Can single-unit owners survive the franchising war?
Franchising
19 Mar 18
Operators are slammed with uncertainty and increased volatility.
Social Media Wrap Up: Starbucks Singapore unveils six new brews; Domino's Singapore to give away 28 pizzas for 28 days; Yellow Cab launches new chicken offer
Social media
14 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Starbucks US taps digital menus; Flippy stops working after two days; McDonald's US launches fresh beef
Food Services
14 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
QSRs need to absorb more of the delivery fee, argue delivery firms
Food Services
9 Mar 18
Food chain operators and delivery heavyweights clashed over delivery fees as each side blamed the other for lack of profitability.
Global News Wrap Up: KFC UK runs low with gravy; Starbucks debuts reserve store concept in Seattle; Chipotle ditches sole burger site
Food Services
7 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks Japan's Hummingbird Card Programme; McDonald's Singapore's Scrambled Egg Burgers; MOS Burger Japan's Cream Cheese Burger
Social media
7 Mar 18
Find out what QSRs have been up to on social media this week.
McDonald's lovin' real time adjustment of online ad spend with Google
Technology
5 Mar 18
In a world first, McDonald’s Singapore adjusts online ad spend in geographic zones by the minute based on kitchen demand.
Weekly Global News Wrap: KFC apologises for FCK-ing up; Dunkin' Donuts ramps up expansion in the US; Subway might upgrade its rewards programme
Food Services
28 Feb 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks Japan introduced Sparkling drinks in 7-Eleven stores; McDonald's Singapore to launch Chocolate Pie; Jollibee to unveil new fries flavour
Social media
28 Feb 18
Find out what QSRs have been up to on social media this week.
Two in three online meal orders based on promo pricing
Food Services
26 Feb 18
And snacking at the office rather than lunch or dinner is the fastest growing segment for online food ordering in China.
Global News Wrap Up: Jollibee raises stake in Smashburger; Taco Bell's CEO steps down; Chicken and chip shortage hits KFC UK
Food Services
21 Feb 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Kyochon launches giveaway contest; KFC introduces floats; Starbucks unveils Pastel Collection
Social media
21 Feb 18
Find out what QSRs have been up to on social media this week.
Social Media Wrap Up: Starbucks unveils new Chocolate Black Tea; Krispy Kreme partners with Viber; MOS Burger introduces new offerings
Social media
14 Feb 18
Find out what QSRs have been up to on social media this week.
Global News Wrap Up: Arby's and Buffalo merge to form Inspire Brands Inc; Yum Brands to invest $200m in Grubhub; Dunkin' Donuts pledges to remove foam cups
Food Services
14 Feb 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Global News Wrap Up: Panera offers 'clean consultant' services; Starbucks rolls out its own Visa Card; Wendy's calls out McDonald's for using frozen beef
Food Services
7 Feb 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks unveils new Alice + Olivia collection; Pacific Coffee launches East meets West creations; Yellow Cab offers unlimited pizza
Social media
7 Feb 18
Find out what QSRs have been up to on social media this week.
Global News Wrap Up: Burger King's Whopper Neutrality; Starbucks Coffee Company offers sick leave; Panera slams rivals for using fake eggs
Food Services
31 Jan 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks Philippines' Valentine's Cards; The Pizza Company Cambodia's new Golden Coins Pizza; Burger King Singapore's two new offerings
Social media
31 Jan 18
Find out what QSRs have been up to on social media this week.
Inaugural QSR Media Asia Detpak Conference & Awards 2018 in Singapore
Food Services
25 Jan 18
Also in attendance were around 200 executives from top local and international QSR brands.
Connected consumers are rapidly changing the way foodservice operates: Jocelyn Cheung of Euromonitor
Executive insights
18 Jan 18
She says mobile internet access has evolved all aspects of life of a consumer – from eating habits and entertainment, to social sharing and...
Global News Wrap Up: Pizza Hut to introduce self-driving pizza cars; McDonald's to eliminate foam packaging; Jack in the Box CEO wants to replace cashiers with kiosks
Food Services
17 Jan 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Subway Singapore's new Buffalo Chicken Sub; Max's Corner Bakery offers Message Cakes; Starbucks Fruit Cup in Philippines' stores
Social media
17 Jan 18
Find out what QSRs have been up to on social media this week.
Developing a core menu continues to be hugely relevant: Richard Wallis of KFC Asia
Executive insights
16 Jan 18
Barriers to entry are much lower, so the importance of distinctiveness is amplified to ensure that brands can continue to cut through.
QSRs need to make the shift from Fast Food to Fast Good: Srikant Nayak of KFC Asia
Executive insights
15 Jan 18
He says consumers want to know where their food is coming from, what goes into it, how it is made – a good sense of what Fast Good is all...
QSRs need to connect the digital experience curve between generations: Kelvin Tan of A&W Restaurants International
Executive insights
10 Jan 18
Tan says great digital experiences mean very differently to baby-boomers, mid-age marketing directors, and the pool of younger marketing...
Global News Wrap Up: Taco Bell expands executive roles; Dunkin' Donuts removes artificial doughnut dyes; Wendy's launches 4 for $4 deal
Food Services
10 Jan 18
Here is a summary of the most interesting QSR news stories of the week from around the world.

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