Exclusives

Weekly Global News Wrap: IHOP's name-change marketing strategy, McDonald's brings 45 children to World Cup, Boston fast casual has robots as cooks
Marketing
17 Jun 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Burger King Thailand's new fish burger, Wendy's Malaysia's World Cup deal, Old Chang Kee's reopens New Kallang Wave outlet
Social media
17 Jun 18
Find out what QSRs have been up to on social media.
Weekly Global News Wrap: Wendy's new tomato supply initiative, A&W's U.S. expansion, first IHOP-Applebee's combo set to open
Food Services
10 Jun 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Domino's Malaysia's Ssamjeang Prawn Pizza, Pacific Coffee's milk tasting challenge, Yellow Cab's Father's Day promo
Social media
10 Jun 18
Find out what QSRs have been up to on social media this week.
No mere fad, the poké invasion in Australia is here to stay
International
6 Jun 18
But how should competing brands that feature the Hawaiian dish separate themselves?
Weekly Global News Wrap: Starbucks' racial bias training video; Domino's welcomes customers to suggest ‘Hotspots'; Sugar substitutes market projected to value at $19.1b
Community
1 Jun 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Burger King's Chicken Fries, Goldilocks' corned beef pandesal, 4 Fingers' voucher giveaway
Social media
1 Jun 18
Find out what QSRs have been up to on social media.
Weekly Global News Wrap: Starbucks' new anti-discrimination policy; Chipotle's new drive-thru lanes; Domino's awards 'World's Fastest Pizza Maker'
Food Services
25 May 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: KFC unveils new Asian Ginger Twister; J.Co's newest frappe; Marrybrown's new voucher promo
Social media
25 May 18
Find out what QSRs have been up to on social media.
Millennials are eating healthier, and what this means for your QSR
International
18 May 18
Needing a quick bite no longer means eating unhealthy.
Weekly Global News Wrap: Pizza Hut expands beer delivery test; Nestlé acquires the right to distribute Starbucks products; McDonald's now serves fresh beef
Food Services
16 May 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: KFC Malaysia unveils its new Mac & Cheese; Guzman y Gomez now available in foodpanda; Krispy Kreme Singapore launched its Peanut Butter series
Social media
16 May 18
Find out what QSRs have been up to on social media this week.
Pizza Hut UK discusses driving customer experience through technology
International
9 May 18
Following the recent rollout of Qkr!
Weekly Global News Wrap: McDonald's banks on digital transformation; Malaysia's QSR Brands mulls $509.6m IPO; Chipotle now offers delivery in 1,500 US sites
Franchising
9 May 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: MOS Burger Singapore is now available in honestbee; KFC Malaysia unveils its new Nacho Cheezy Crunch; Kyochon Malaysia launches in Fave Pay
Social media
9 May 18
Find out what QSRs have been up to on social media this week.
Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
Technology
2 May 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
Weekly Global News Wrap: Domino's US integrates AI in ordering system; The Wendy's Company eyes smaller format stores; Burger King and Popeyes US are testing delivery
Food Services
2 May 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks Singapore launches Mango Frappuccino; Popeyes Singapore unveils Rendang Chicken with pineapple bits; Wendy's Philippines adds new Frosty Tops Ube
Social media
2 May 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Starbucks to close 8,000 US sites to conduct racial bias training; Chipotle eyes breakfast to drive sales; Retail Food Group to expand Gloria Jean's in Germany
Food Services
25 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: 4Fingers launches first Thailand site; Pacific Coffee Hong Kong unveils new Affogato; Texas Chicken to give away e-coupons on its Facebook page
Social media
25 Apr 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: KFC US launches finance programme for its franchisees; Subway US tops in Temkin's customer experience ratings; Domino's Korea under fire for its GPS Tracker
Food Services
18 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Burger King Japan launched Avocado Salsa Whopper; Old Chang Kee Singapore offers 500 breakfast meals for a week; Starbucks Japan unveils Strawberry Frappuccino
Social media
18 Apr 18
Find out what QSRs have been up to on social media this week.
Find out the digital deal's role in improving customer experience
International
16 Apr 18
Combo items, special discounts, and the daily special – whether people dine out or stay in, a customer wanting a good deal has always been a...
Weekly Global News Wrap: Domino's US launches new mobile game; Dunkin' Donuts trials new snacking menu in Boston; Chick-Fil-A slated to be third largest QSR, says Technomic
Food Services
11 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Krispy Kreme's Original Glazed now in coffee variants; 4Fingers to launch Penang site; Yoshinoya Thailand unveils new Sakura Ice Cream
Social media
11 Apr 18
Find out what QSRs have been up to on social media this week.
Here's why food delivery apps in SEA aren't worried about the rise of GrabFood
Food Services
6 Apr 18
Grab’s high-profile acquisition of Uber’s Southeast Asian (SEA) operations not only postures them as the leading ride-sharing app in...
Weekly Global News Wrap: AI communication robot to launch in Seattle restaurant; Tim Hortons reveals Welcome Image overhaul; In-N-Out Burger sues CEO poser
Food Services
4 Apr 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks launches mobile app in the Philippines; Texas Chicken Malaysia unveils Mega Crunch Box; Shakey's Philippines extends Lucky 777 delivery deal
Social media
4 Apr 18
Find out what QSRs have been up to on social media this week.
Social Media Wrap Up: Starbucks Japan unveils chalk art animation series; Wendy's Malaysia introduces Lite Choices range; Starbucks Philippines to launch loyalty app
Social media
28 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Starbucks sees growth in digital; Wendy's unveils new concept in London; Taco Bell to roll out chips in groceries
Food Services
28 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Word-of-mouth marketing thrives amidst digital saturation
Food Services
28 Mar 18
Online communities drive sales and increase footfalls for QSRs.
QSRs must surprise and delight guests to gain an edge, says Detpak's general manager Tom Lunn
Food Services
21 Mar 18
In this data-driven industry, personalisation and timing matter in creating a worthwhile delivery experience.
Social Media Wrap Up: Subway Singapore goes Halal; Krispy Kreme Singapore rolls out Hazelnut OG; Jollibee launches new Wasabi Fries
Social media
21 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Ikea to launch fast food of the future concept; McDonald's Experience of the Future strains employees; Little Caesars unveils new pizza robot
Food Services
21 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Can single-unit owners survive the franchising war?
Franchising
19 Mar 18
Operators are slammed with uncertainty and increased volatility.
Social Media Wrap Up: Starbucks Singapore unveils six new brews; Domino's Singapore to give away 28 pizzas for 28 days; Yellow Cab launches new chicken offer
Social media
14 Mar 18
Find out what QSRs have been up to on social media this week.
Weekly Global News Wrap: Starbucks US taps digital menus; Flippy stops working after two days; McDonald's US launches fresh beef
Food Services
14 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
QSRs need to absorb more of the delivery fee, argue delivery firms
Food Services
9 Mar 18
Food chain operators and delivery heavyweights clashed over delivery fees as each side blamed the other for lack of profitability.
Global News Wrap Up: KFC UK runs low with gravy; Starbucks debuts reserve store concept in Seattle; Chipotle ditches sole burger site
Food Services
7 Mar 18
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Starbucks Japan's Hummingbird Card Programme; McDonald's Singapore's Scrambled Egg Burgers; MOS Burger Japan's Cream Cheese Burger
Social media
7 Mar 18
Find out what QSRs have been up to on social media this week.

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