News

First Tsui Wah site in Singapore set to open on June 15

The soon-to-open coffee shop-style outlet is located at Clarke Quay. Tsui Wah has announced that it will open its first site in Singapore on June 15, in accordance with its partnership with Jumbo Group. The site is a cha chan teng (coffee shop-style) outlet that will be able to accommodate more than 140 customers, who will be able to avail of the Hong Kong chain’s signature items, which includes their milk tea, crispy bun with condensed milk and curries. Last March saw Jumbo F&B Services Pte. Ltd enteringinto a franchise agreement through a joint venture with Kang Wang Holdings Limited, a wholly-owned subsidiary of Tsui Wah Holdings Limited in order to work together in expanding Hong Kong-style Cha Chaan Teng under the Tsui Wah brand into Singapore. (Also read: Jumbo Group debuts Tsui Wah into Southeast Asia)

First Tsui Wah site in Singapore set to open on June 15

The soon-to-open coffee shop-style outlet is located at Clarke Quay. Tsui Wah has announced that it will open its first site in Singapore on June 15, in accordance with its partnership with Jumbo Group. The site is a cha chan teng (coffee shop-style) outlet that will be able to accommodate more than 140 customers, who will be able to avail of the Hong Kong chain’s signature items, which includes their milk tea, crispy bun with condensed milk and curries. Last March saw Jumbo F&B Services Pte. Ltd enteringinto a franchise agreement through a joint venture with Kang Wang Holdings Limited, a wholly-owned subsidiary of Tsui Wah Holdings Limited in order to work together in expanding Hong Kong-style Cha Chaan Teng under the Tsui Wah brand into Singapore. (Also read: Jumbo Group debuts Tsui Wah into Southeast Asia)

Toast Box Philippines closes Manila branches, launches new concept

Nanyang started to offer Asian offerings this month. Breadtalk Group-owned Toast Box has closed its Philippine sites after a decade of operations. “We want to take this opportunity to sincerely thank you for your patronage for the past 10 years. It has been a privilege and a delight serving you,” the announcement stated in their branches in Manila.

Weekly Global News Wrap: Starbucks' racial bias training video; Domino's welcomes customers to suggest ‘Hotspots'; Sugar substitutes market projected to value at $19.1b

Here is a summary of the most interesting QSR news stories of the week from around the world. Starbucks recently closed 8,000 stores for a day to conduct racial bias training to around 175,000 employees, following an incident in Philadelphia where two black men were arrested at a store while waiting for a friend because they did not order.

BreadTalk Group to introduce two tea beverage brands in Singapore and Thailand

They will do this through a joint venture with Shenzhen Pindao.

Starbucks Thailand reopens Reserve store

It is now the coffee brand’s biggest store in the country.

Jollibee tagged in Philippine ‘endo' issue

The country’s largest fast food operator is suspected to be engaged in labor-only contracting. The Philippines’ Department of Labor and Employment named 20 companies that they claim or suspect to engage in labor-only contracting, depriving employees of security of tenure. In a report by ABS-CBN News, Jollibee is listed as having topped the list, with 14,960 "affected" workers. The labor department previously ordered Jollibee and subsidiary Burger King, to regularize about 7,000 workers, prior to Philippine president Rodrigo Duterte signing an executive order to stop “endo” or hiring workers in 5-month-long cycles.  

Alibaba unveils “smart-ordering” system

Customers at cafés and restaurants may soon place their orders in a machine via voice. With the aim of enhancing the customer experience, Alibaba launched its “smart ordering” system – featuring software where order placements are addressed to a machine via voice recognition technology. The new innovation from Alibaba Machine Intelligence Technologies boasts that the machine’s AI is able make as many order changes or corrections to update the order in real time.

Max's Group launches All-You-Can Wednesdays for June

Customers of the dining group’s eight restaurants can indulge in their special offers.

A&W Indonesia brings back annual signature Ramadan combos

Its Paket Berdug Barkah consists of two choices that customers can choose from.

Starbucks to open 20 branches in Myanmar

Hong Kong’s Coffee Concepts won the rights to open the coffee brand in the country. The Myanmar Investment Commission (MIC) has officially permitted Coffee Concepts Myanmar Ltd to operate Starbucks outlets, with the first one opening in Yangon.

KFC franchisor to set up 50 drive-thru outlets at Petronas stations

The agreed expansion will take place in the next three years. Aiming to expand its business and restaurant services in Malaysia, QSR Stores has signed a memorandum of understanding with Petronas Dagangan to gradually open 50 new KFC Drive-Thru outlets at Petronas stations nationwide. QSR Stores is a wholly-owned subsidiary QSR Brands (M) Holdings, who in turn is the franchisor of KFC in Malaysia. Currently, it has over 1,250 KFC and Pizza Hut restaurants in Malaysia, Singapore, Brunei and Cambodia – making it the region’s largest quick service restaurant operator. QSR Brands Managing Director Datuk Mohamed Azahari Mohamed Kamil said this strategic collaboration with PDB will provides an "excellent opportunity for QSR Brands to expand its business and restaurant services for the next three years." “As a market leader within the quick service restaurants segment in Malaysia, we want our service to be easily accessible to customers. While continuing to strengthen our core product and service offerings to deliver excellent customer experiences, we place a great emphasis on our expansion strategies to meet the elevated demands of our customers today and tomorrow,” he said.

Starbucks Ready-to-Drink platform to expand to 400 Chinese cities

It is expected to reach across more than 125,000 premium points of distribution in partnership with Tingyi.