Guzman y Gomez taps payment platform to hasten customer transactions
Each order is now completed “at least 30 seconds quicker”.
Guzman y Gomez (GYG) in Singapore has tapped payments platform Adyen to fast track its queues during peak hours.
In its announcement, the Mexican chain explained that Adyen’s solution integrated systems from point-of-sale provider Revel, right through to accelerated authorizations and automated back-end reconciliations.
The integration is now live at all ten of the chain’s sites in the Lion City after initially trialling this at their Funan Mall outlet.
“Customers tend to only wait for about five minutes to pay before they start looking for alternatives. To this end, Adyen has provided us with the means to increase the speed we serve customers through streamlined payments, with each order now completed at least 30 seconds quicker, thus overcoming a roadblock in the order-taking process,” GYG Singapore general manager Josh Bell said.
Photo credit: Guzman y Gomez Singapore Facebook
