Haidilao taps M1 for 5G-powered customer experience

The chain’s upcoming store in Singapore will feature VR e-gaming.

Haidilao is set to trial 5G network for its upcoming store in Singapore.

Done in partnership with telecom company M1, the Chinese hot pot chain’s Marina Square location will be equipped with self-developed smart machines such as Intelligent Kitchen Management System (IKMS), a customised automatic soup base machine and food delivery robots.

A 5G experience corner where diners will be able to use virtual and augmented reality-powered e-gaming will available whilst waiting in line.

“5G is enabling better experiences across industries, and we are happy to bring the trial of this technology to our restaurant in Singapore,” Haidilao Marina Square branch manager Frank Li said.