Executive insights

What does sitting down with your customers really means for marketing

QSR marketing chief explains the difference in digital marketing from five years ago.

What does sitting down with your customers really means for marketing

QSR marketing chief explains the difference in digital marketing from five years ago.

Baba Rafi's ‘attack’ strategy in multi-brand F&B transformation

The company now houses various F&B brands in 1,500 outlets.

New-age robotics and AI bolster GOPIZZA’s aggressive expansion in India

The Korean pizza brand recently raised more than $24m to fund this expansion.

More rider support, frequent customer freebies for Deliveroo Singapore in 2023

The food delivery provider has over 9,000 restaurant partners in Singapore.

Subway supply chain partner urges businesses to focus on risk management strategies, ability to be flexible

IPC Asia Pacific plans to continue securing shorter supply chain routes from existing and alternate suppliers.

Subway APAC president: regional growth can match U.S. foothold

In his first-ever interview with QSR Media, Eric Foo details the chain’s expansion targets and stressed their ongoing investment in digital engagement...

How EFG is rethinking its brand portfolio to turbocharge post-COVID growth

Managing director Martin Darby elaborates on the company’s omnichannel strategy and reveals key advantages of handling brands from various franchisors...

Customer-by-customer personalisation may be the future of delivery, foodpanda exec says

COO for APAC Pedram Assadi talks to QSR Media about his thoughts on delivery’s evolution and the next growth opportunities it sees with restaurant...

Guzman y Gomez founder expects Singapore footprint to nearly triple in three to five years

Steven Marks elaborates on the chain’s growth plans and why he’s saying no to another brand.

Shake Shack has “big plans for Asia”, CEO says

It plans to open 35 to 40 new locations globally in fiscal 2021.

Jollibee targets foreign expansion, acquisitions after COVID losses

CEO Ernesto Tanmantiong now expects half of sales to come from outside of the Philippines by 2025.

Tealive's parent company wants to be the region's largest drink operator, CEO says

Bryan Loo talks to QSR Media about the bubble tea’s ‘virtual drive-thrus’, his long-term vision for the stores and planned acquisitions.

Cafe de Coral maintains buy rating from Jeffries

Analysts from the firm expect the chain to be “one of the first segments to recover from the outbreak”.

APAC restaurant leaders converge in QSR Media's webinar on the customer experience

Speakers stressed the need to put the customer first in the CX cycle.

Pizza Hut India MD Merrill Pereyra: Treat aggregators as partners

Pereyra, who assumed the position four months ago, cautioned chains from refusing to do business with aggregators.

E-commerce, geolocation amongst factors shaping the QSR scene: Euromonitor International

Research Manager Ivan Uzunov says that adapting to consumer demands in the age of Internet of Things has led to evolving business models.