Photo credit: Wikimedia Commons
foodpanda launches first-ever Social Impact Report
The food delivery giant celebrates 10 years in 2022.
Since 2012, foodpanda has grown to become the largest food delivery platform in Asia outside of China. Recently, the food delivery giant launched its first-ever Social Impact Report as part of its 10th-year anniversary celebration.
The report highlights how foodpanda supported communities of merchants, riders, and customers to thrive during the pandemic through digitalising Micro-, Small and Medium-sized Enterprises (MSMEs), raising the percentage of labour participation from women in Asia, driving sustainable transformation in the food delivery industry, and more.
foodpanda invested US$25 million in supporting local merchants, including waiving commission fees. US$6 million went to riders’ welfare and benefits plus safety training workshops, insurance, and financial support for the purchase of bicycles or motorbikes. More than 300 Pandamart Stores were opened in Asia, easing the access to necessities for communities during the pandemic.
“We rolled out digital tools to help merchants on foodpanda grow additional revenue streams, and amped up efforts to keep riders safe on the road while empowering them to achieve their career goals through upskilling opportunities. When governments across Asia focused their efforts on vaccinating local communities, we delivered food and medical supplies to frontline workers and to communities in need” said Jakob Sebastian Angele, foodpanda chief executive officer.
The panda app continues to increase its partnered merchants and riders. More than 390,000 new restaurants and more than 370,000 riders were onboarded across Asia.
In line with its goals, foodpanda advocates the use of technology in improving people's lives. The company believes in driving digital empowerment and building a diverse and inclusive workforce, empowering individuals with a wide range of skills in building a progressive society.
The report also showed that foodpanda increased the number of female riders by up to 400%. Investments were made in upskilling riders and personal development in Hong Kong, Malaysia, Singapore, and Taiwan.
During COVID-19, more than 10,000 local merchants were welcomed to the app and over US$25 million was invested to support MSMEs.
“My happiest memory is when I saw my photo on a billboard to show how women can excel in any field - it gave me a sense of achievement and empowerment. I am also proud that I can earn enough money to support my family. This year my eldest daughter got married and it was from the income earned on foodpanda,” said Rubina Khawaja, owner of Kashmiri Kitchen in Pakistan.
