Technology
Design, Data, Discipline: The answer to attrition for QSRs in Asia
Design, Data, Discipline: The answer to attrition for QSRs in Asia
Asian QSRs face rising transactions but slipping loyalty—demanding a smarter approach.
1 day ago
F&B firms turn to smart vending machines as closures mount
The government is looking into developing 'automated kitchens'
Starbucks China to cut Scope 3 emissions with AI and IoT
Over 7,500 Starbucks outlets are now connected to the new digital platform.
Yum China pilots new hands-free AI assistant for store managers
The new 'Q-Smart' AI assistant is now being piloted at select KFC stores.
QSRs turn to tech as competition squeezes margins
Food chains face growing pricing pressure as Chinese and global entrants reshape the QSR landscape.
Location intelligence helps QSR brands avoid costly expansion mistakes
Accurate data and strategic planning drive profitability.
AI drive-thrus face regional hurdles in Asia adoption
Cost, cultural differences, and local infrastructure shape the integration.
Digital kiosks in South Korea reduce restaurant staff by 11.5%
Those affected are mostly temporary workers.
McDonald’s China to trial RFID chip technology to improve supply chain
This will cut down the time needed for stocktaking from one hour to 15 minutes.
McDonald’s Korea adds voice guidance service in self-serve kiosks
This is the first time in Asia that this service was added.
Foodpanda launches meal donation feature in Asia
It aims to donate 200,000 meals across the region by the end of 2022.
KFC Malaysia launches 11 NFT artwork pieces
Fans can get their hands on eight of these exclusive NFTs at OpenSea whilst the remaining three will be up for grabs in a social contest on KFC’s...
Grab is testing food delivery with a self-driving car
The Island A.H.B.O.I. vehicle is also designed to be weather-proof and features built-in food warming and cooling technology.
Uber Eats teams up with Rakuten for payment service integration
Users will also be able to earn Rakuten Points when ordering through Uber Eats and pay for orders using earned points.
Flash Coffee adds in-app donate button to bolster plastic neutral campaign
Its Japan operations will pilot switching to paper cups for iced drinks this month.
Starbucks inks regional partnership with Grab to boost customer experience
The team up will cover Southeast Asia’s six largest markets by 2024.
Flash Coffee, Foodpanda team up for chain’s in-app delivery service
Initially launched in Singapore, the feature will be rolled out across the rest of its APAC markets shortly.
Commentary
Design, Data, Discipline: The answer to attrition for QSRs in Asia
What's driving the rapid growth of coffee retail in the Philippines?