News

As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels to serve the changing needs of the customers. In such a fast-paced industry, it is crucial to consider the role of mobile technology in creating the best customer journeys whilst ensuring restaurant efficiency especially as QSR brands strive to provide convenience without losing valuable connections with its customer base.

This is the brand’s second international store after South Korea.

The company was able to open 109 stores across its core brand business in the last six months despite the pandemic.

An increase in mobile orders and drive-thru stores contributed to the sales hike.

Here is a summary of the most interesting news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

The move also follows Impossible Foods’ grocery expansion at Dairy Farm Group, which operates the chain in the country.

Customers can get a 10% discount on the item when ordering through their app.

Sales from the Philippine business declined due to continued restrictions.

The new items will be available as lunch or dinner options.

The chain has over 2,500 restaurants worldwide.

Back-office software has been around for a long time. So long in fact that there is a lot of legacy software out there that can hold operators back from efficiency gains as they grow.

The company is looking to open ghost or delivery-only kitchens.

Here is a summary of the most interesting news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

This is the chain’s 85th overall outlet.