News

Customers at cafés and restaurants may soon place their orders in a machine via voice. With the aim of enhancing the customer experience, Alibaba launched its “smart ordering” system – featuring software where order placements are addressed to a machine via voice recognition technology. The new innovation from Alibaba Machine Intelligence Technologies boasts that the machine’s AI is able make as many order changes or corrections to update the order in real time.

Here is a summary of the most interesting QSR news stories of the week from around the world.

Find out what QSRs have been up to on social media.

Customers of the dining group’s eight restaurants can indulge in their special offers.

Its Paket Berdug Barkah consists of two choices that customers can choose from.

Hong Kong’s Coffee Concepts won the rights to open the coffee brand in the country. The Myanmar Investment Commission (MIC) has officially permitted Coffee Concepts Myanmar Ltd to operate Starbucks outlets, with the first one opening in Yangon.

The agreed expansion will take place in the next three years. Aiming to expand its business and restaurant services in Malaysia, QSR Stores has signed a memorandum of understanding with Petronas Dagangan to gradually open 50 new KFC Drive-Thru outlets at Petronas stations nationwide. QSR Stores is a wholly-owned subsidiary QSR Brands (M) Holdings, who in turn is the franchisor of KFC in Malaysia. Currently, it has over 1,250 KFC and Pizza Hut restaurants in Malaysia, Singapore, Brunei and Cambodia – making it the region’s largest quick service restaurant operator. QSR Brands Managing Director Datuk Mohamed Azahari Mohamed Kamil said this strategic collaboration with PDB will provides an "excellent opportunity for QSR Brands to expand its business and restaurant services for the next three years." “As a market leader within the quick service restaurants segment in Malaysia, we want our service to be easily accessible to customers. While continuing to strengthen our core product and service offerings to deliver excellent customer experiences, we place a great emphasis on our expansion strategies to meet the elevated demands of our customers today and tomorrow,” he said.

Here is a summary of the most interesting QSR news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

It is expected to reach across more than 125,000 premium points of distribution in partnership with Tingyi.

It also reported a system-wide sales increase of 19.3% year-on-year to $878.2m, supporting the 18.8% growth in revenue to $664.7m.

The venture is said to eventually allow substantial control of the master franchise for Asia Pacific.

The National Privacy Commission prompted Jollibee Foods Corp. and Wendy’s Philippines to shutdown their online food delivery services.

Here is a summary of the most interesting QSR news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

To mark World Book Day, Yum China celebrated the grand opening of the "Pizza Hut Book Donation and Exchange Sub-Center" in Shenzhen.