In Focus

QSRs should focus on value to increase customer loyalty

Deliveroo’s Andy Lo shared a few key insights that QSRs should remember.

QSRs should focus on value to increase customer loyalty

Deliveroo’s Andy Lo shared a few key insights that QSRs should remember.

Singapore online delivery demand surged by 47.1% CAGR over 4 years: report

The average order spend of most Singaporeans almost reached SG$30 by Q4 2022.

Japanese sushi-train restaurants eyes overseas expansion as local demand falls

Rising prices and other factors are the cause of the fall in demand, according to an analyst.

Baba Rafi's ‘attack’ strategy in multi-brand F&B transformation

The company now houses various F&B brands in 1,500 outlets.

New-age robotics and AI bolster GOPIZZA’s aggressive expansion in India

The Korean pizza brand recently raised more than $24m to fund this expansion.

Hong Kong’s overall restaurant business confidence grows in Q4 2022

Restaurant profits increased from 15% in Q3 to 33% in Q4 last year.

Singapore F&B sales jump 24.7% YoY in November

Fast-food outlets, cafes, foodcourts, and other eating places saw jumps in sales.

More rider support, frequent customer freebies for Deliveroo Singapore in 2023

The food delivery provider has over 9,000 restaurant partners in Singapore.

Sales of meat substitutes in Japan grows by 5% CAGR

Health-conscious youths are increasing sales of meat substitutes in the market.

Malaysia foodservice sector to grow at CAGR 8.9% through 2026

The growth is driven by a rebound in consumer confidence.

Generation X customers more supportive for sustainable packaging in restaurants: Deliveroo

Gen X consumers were considered the most supportive of sustainable packaging.

Restaurants' performance satisfaction slightly down in Q3 22: Deliveroo

Three in 10 restaurants were optimistic about the environment in Q4.

KFC India launches film, campaign to bridge ability imbalance gap

The brand tutored guests on basic sign language during the film launch.

Popular food delivery to benefit from Japan’s reopening: report

Returning tourists will avail services of nearby restaurants.

Deliveroo SG starts wellness initiatives to empower riders’ mental health

The month-long initiative includes health screening and coaching.